Baycop takes complete ownership of your IT environment — from help desk to infrastructure — so your team can focus on the business, not the technology.
No hidden extras. No per-incident charges. One predictable monthly fee covers your entire IT environment.
Your users always have someone to call — day, night, weekends and bank holidays.
Continuous monitoring of your entire infrastructure — we catch issues before your users do.
Every device — Windows, Mac, Linux, iOS, Android — managed, patched and secured.
Physical, virtual and cloud servers kept healthy, optimised and documented.
Your network infrastructure managed, secured and optimised end-to-end.
Core security controls built into every managed IT engagement — not sold as an add-on.
Hiring and retaining a capable in-house IT team in the UK costs £80,000–£150,000+ per year once you factor in salaries, NI, pensions, training, tools and cover for holidays and sick leave. And a single IT manager can't provide 24/7 coverage or deep expertise across every technology.
Baycop's managed IT service gives you an entire team — help desk analysts, NOC engineers, infrastructure specialists and security experts — for a fraction of that cost, with guaranteed SLAs and 24/7 coverage built in.
Our onboarding process is structured, low-disruption and designed to get you fully covered fast.
We audit your current IT environment, document everything and identify gaps and risks.
We agree your SLA, escalation paths, tooling and a detailed onboarding project plan.
RMM agents, monitoring, ticketing and security tooling deployed across your environment.
Your team contacts our help desk from day one. We monitor, manage and report continuously.
We support UK businesses across a wide range of industries, each with their own compliance and operational requirements.
SRA-aligned IT management, secure document handling, remote working infrastructure and DPA compliance.
NHS-compatible systems, DSPT compliance, clinical application support and secure patient data management.
FCA-regulated IT environments, audit-ready infrastructure, encrypted communications and access controls.
Multi-site school and university IT management, safeguarding controls, BYOD policies and cloud productivity.
OT/IT convergence, ERP support, warehouse systems management and supply chain connectivity.
PCI-DSS aligned infrastructure, POS system management, ecommerce platform support and peak-season scaling.
Baycop's managed IT service covers 24/7 help desk support, infrastructure monitoring via our NOC, patch management, endpoint management (MDM/UEM), network management, Microsoft 365 administration, backup and disaster recovery, and regular reporting — all under a single monthly SLA.
Managed IT services are typically priced per user or per device per month. Baycop's packages start from a fixed monthly fee covering all core services. Most clients save 40–60% compared to maintaining an equivalent in-house IT team. Contact us for a tailored quote based on your user count and environment.
Break-fix support is reactive — you pay when something breaks. Managed IT services are proactive — Baycop monitors your environment 24/7, prevents issues before they occur, and provides unlimited support under a predictable monthly fee. This means fewer outages, faster resolution and lower total cost of IT.
Yes. Baycop provides managed IT services to businesses across the UK including London, Manchester, Birmingham, Leeds, Bristol and beyond. The majority of support is delivered remotely, with on-site visits available where required.
Our standard SLA includes a 15-minute response for P1 (critical) incidents, 1-hour response for P2 (high), and 4-hour response for P3 (medium). All tickets are tracked in our ITSM platform with full client visibility.
Yes. We handle the transition from your current provider, including documentation, tooling migration and knowledge transfer. Our onboarding process is designed to be low-disruption and typically completes within two weeks.